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Policies

Everyone at Nayelesis Masonic Supplies would like to thank you for visiting our website. To make sure that we keep you as a customer we adhere to a strict policy of assuring that any personal information that is gathered, (names, mailing and email addresses, telephone numbers), from our customers and visitors will be confidential.

Transactions on Nayelesis Masonic Supplies website are through a secured credit card facility and mail, phone or fax orders can be initiated by clicking on “Contact Us” link located on the Navigation Bar or by emailing our Customer Service. This email address is spambot protected. If necessary, please enable JavaScript to view our site.

Committed to making our customer’s online shopping experience a pleasant one, Nayelesis Masonic Supplies has installed on the website powerful encryption through PayPal and Site Lock Secure. We constantly monitoring for upgrades to keep our systems secure for our customers.

Privacy of Information

At Nayelesis Masonic Supplies our customers’ and visitors’ privacy is very important to us; their information is never sold or rented to any other companies. We are the only owners of the information that is collected on our site. We will never provide customer information without consent of the customer of whom and when the information should be provided. Hobby or household information or a customer’s income is not necessary to place an order, so we will never ask customers to provide it. We will any produce such information, (if available), upon the request of the customer.Product and special promotion emails are only sent periodically and if you no longer wish to receive our emails, simply choose the opt-out option at the bottom of the email that we sent.

Payment Methods
The listed prices are in US currency and we will gladly accept Visa and Master-card and checks as forms of online payments. Customers that choose to not provide payment information online can order via mail, phone or fax. Kindly select the Contact Link that is located on the Navigation Bar or email us through our secured email system. JavaScript must be enabled to read the correspondence.

Return Policy

Store items can be returned for any reason within 30 days after purchase, (minus shipping and handling), for either a refund or exchange. Unfortunately, we do not allow any refunds on personalized or special orders from Nayelesis Masonic supplies for any reason from the purchase date. These orders may not be refunded nor exchanged and for this reason, we are offering free shipping in all territories of the United States.